IMPACT OF DIGITAL PAYMENT METHOD ‘UPI’ ON ROADSIDE, MOHALLAH AND STALL SHOPS
PARVEEN CHOUDHARY
Commerce
May 2024
This study explores the revolutionary impacts of the Unified Payments Interface (UPI) on small retail enterprises, which include grocery stores, luxury shops, tailors, vegetable vendors, beauty salons, and medical stores, as well as roadside, Mohallah, and stall shops. The survey, which is being conducted in the districts of Faridabad, Palwal, and Mewat in the state of Haryana, includes one hundred respondents who use digital payment methods for transactions. The principal objective is to identify the advantages and obstacles that these retail establishments encounter as a result of implementing digital payment methods. The results show that there is no meaningful relationship between the age of the client and their use of digital payments or between their age and the issues they have had with them. Through the extension of the research area beyond Mangalore city, this study provides valuable insights into the regional variations in digital payment integration, hence advancing our comprehension of the digitalization of financial transactions in informal marketplaces
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