THE IMPACT OF TRAINING AND DEVELOPMENT OF EMPLOYEES ON EFFICIENCY IN BPO SECTOR WITH REFERENCE TO INDORE REGION
NEELAM PATIDAR
Management
April 2024
Employee training and development is an all-encompassing process that is carried out in enterprises with the purpose of developing the workers' abilities, knowledge, attitudes, and overall performance. It entails providing personnel with the precise skills that are required for their responsibilities, encouraging a profound grasp of the ideas that lie beyond the surface, altering attitudes toward collaboration and flexibility, and supporting continual learning in order to keep up with the latest trends in the industry. When companies make investments in the personal and professional development of their staff members, they not only increase the performance of both individuals and groups, but they also create an environment that encourages creativity and robustness. This long-term investment in personnel not only results in immediate advantages in productivity and efficiency, but it also puts the organization in a position to achieve sustainable success and growth against the backdrop of a business environment that is always shifting
© Airo Journals 2021
